Training Specialist – Field Services Engineers
Leader in the musculoskeletal industry, Zimmer Biomet develops the best treatment and surgical solutions in the world, enabling thousands of people around the world to regain mobility and an active life.
Whether it’s simply painless walking or climbing a mountain, Zimmer Biomet offers a full range of orthopedic prostheses.
Renowned for offering a highly stimulating work environment and highly competitive advantages and benefits, Zimmer Biomet is looking for dynamic person, stimulated by collaboration in a multidisciplinary team, to fill the position:
Training Specialist – Field Services Engineers
Localisation : Montréal
As part of the Service Engineering team, you will create and provide trainings for Field Services Engineers and you will collaborate the team in developping surgical maintenance processes as well as called to help in the team efforts on other projects.
Principal Duties and Responsibilities :
- Develop a multi-layered training program for Field Services Engineers (FSE) such as onboarding programs, Field training programs, advanced programs, and specialized interventions programs. These programs will include tests & certification process
- Organize training events for the FSEs and give the training
- Monitor the FSE training
- Provide third line of support for Field interventions
- Provide feedback to the design team after field issues
- Attend trade shows and trainings
Education and areas of Competence
- Bachelor’s or master’s degree in Engineering or relevant Science.
- 5-10 years experience of field support or engineering with troubleshooting experience preferably with a medical device company
- Excellent technical abilities and personal interest in mechanical, electrical and computer sciences.
- Excellent troubleshooting skills.
- Ability to apply technical knowledge to solve varied and complex problems
- Bilingual, excellent teaching abilities and communicating skills.
If you recognize yourself in this position, don’t miss this opportunity and communicate with Sabri Ben Abdallah, Business Partner -Talents 514.287.0770 / sbenabdallah@leducrh.ca
This selection mandate is managed by the consulting firm LEDUC RH. Please send your application to the following address: cv@leducrh.ca
