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Career Transition and Outplacement

Comprehensive Guide to Career Transition Services

A Service to Provide During Layoffs, Termination, or Restructuring

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    This guide provides a detailed overview of what career transition and outplacement are, their benefits for employees and companies, and the factors to consider when selecting a service provider for your business.

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  • Career Transition and Outplacement  |  About Leduc RH

Table of Contents


Introduction

  • Restructuring and layoffs are common in today’s market. One way for a company to mitigate some of the emotions following such an announcement is to offer immediate support to the individuals affected through appropriate career transition assistance.

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    This guide provides a detailed overview of what career transition and outplacement are, their benefits for employees and companies, and the factors to consider when selecting a service provider for your business.

What is Career Transition?

  • Outplacement, career transition, reassignment, or career coaching are terms used in human resources to describe a service that assists employees in transitioning to a new job, typically after being laid off from their current position. The career transition process can include various elements, such as resume writing assistance, job search support, and psychometric assessments. Many companies offer career transition services to their employees as part of a severance package.

    Career transition services are not only for those who have been laid off. They can also be provided to employees who are leaving their current position to retire. These services can help such employees transition more smoothly to the next phase of their professional and personal lives. Various specialized career transition firms offer a range of services and programs tailored to different needs.

Associated Terms :

  • Career Transition 
  • Outplacement
  • Career Coaching
  • Redeployment

The Importance of Career Transition Services

Why Offer Career Transition Services?

  • Providing career transition services is the best way to support individuals affected by layoffs or restructuring. Career transition helps employees move towards new professional opportunities by equipping them with the tools and resources they need. Additionally, by offering career transition services, you demonstrate to these employees that you care about their well-being and are committed to helping them, even in uncertain times. Career transition services can also help boost the confidence and trust of remaining employees in the organization. Career Transition Services are beneficial for both parties and allow for a positive conclusion to the employment relationship.

The Benefits of a Career Transition Service

  • Some companies question the necessity of offering career transition services after a layoff. This service is typically provided to individuals who must leave the company due to layoffs. After all, these individuals are leaving the company, so why incur additional costs when they were let go due to financial constraints? While this reasoning might initially seem logical, it is no longer relevant in today’s context. For both organizations and the impacted individuals, utilizing this service offers numerous benefits.

     

Benefits for the Employee

    • Career transition services are an excellent way to demonstrate that you care about your employees, even if they have been laid off. The layoff is not a reflection of their performance; they find themselves in a vulnerable position and need to quickly reposition themselves and bounce back. While a solid severance package is expected by those affected, including career transition services in the severance package significantly reduces any resentment towards the organization.
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    Career transition supports the individual facing this change on multiple levels. Emotionally, it provides the employee with someone to talk to, both immediately after the announcement and throughout the following period. Emotions run high during a layoff, and an experienced coach can offer a reassuring presence and a calming influence during the challenges and opportunities that lie ahead. 


    From a more practical standpoint, career transition programs provide the tools and guidance necessary to navigate the job search process. Career transition services typically include a range of resources and support to help employees transition to a new job.

 

Leduc RH - Career Transition-1

Benefits for the Organization 

  • Organizations have numerous advantages in offering career transition services. The most obvious benefit is that it helps employees who are facing significant changes in their professional journey. By providing this type of service, organizations offer the support and resources employees need to successfully navigate their transition.

Access to career transition services can mitigate negative reactions to layoff announcements. Following such news, feelings of anger or frustration may arise. Immediate access to a coach and a structured program can help soothe these emotions and reduce the risk of negative reactions from the employee towards the organization.

For those who remain, an organization that fosters a culture of career transition sends a clear message that it is an employer that cares about its staff. Companies perceived favorably by their employees and the public generally have better chances of attracting top talent in the future.

Disadvantages of Career Transition Services

For organizations, the primary drawback of utilizing career transition services lies in their financial implications. As professional services, the costs can seem substantial for some organizations that are not accustomed to investing in this type of support. However, considering the benefits these programs bring to the organization, it would be unwise to overlook their value.


For employees, there is no concrete disadvantage since the service is covered by the employer. The employee has the freedom to decide whether or not to take advantage of it.

When to Offer Career Transition Services

Career transition services should be provided when events such as layoffs or restructuring occur within an organization. These periods of change often bring uncertainties and challenges for the affected employees. Here are some situations where offering this service is particularly relevant:
  • Collective or Individual Layoffs : When layoffs are necessary for financial, structural, or operational reasons, career transition services can mitigate the impact on the affected employees by providing them with emotional support and practical resources to help them transition to new professional opportunities.

  • Reorganizations or Mergers and Acquisitions : During periods of reorganization or mergers and acquisitions, significant changes in the company’s structure and culture can disrupt employees' sense of security and stability. By offering career transition services, organizations can help employees adapt to these changes and reorient themselves professionally with confidence.

  • Retirement : Even in situations where departures are voluntary, employees can benefit from support as they transition to the next phase of their careers. Career transition services can offer advice on retirement planning and exploring new opportunities for an active retirement.

  • Strategic Direction Changes : When a company shifts its strategic direction or enters new business areas, certain positions may become obsolete or require new skills. In such cases, career transition services can help employees acquire the necessary skills to remain employable or explore opportunities in other fields aligned with the company’s new strategy.

Who Should Be Offered Career Transition Services?

Career transition services can be offered at any level within an organization, whether it’s to a laborer, a professional, a manager, or a senior executive. Some specialized providers offer various levels of career transition programs tailored to the specific needs of each individual, regardless of their seniority, skills, or responsibilities within the company.

 

An organization may choose to limit the provision of career transition services to certain job categories or specific positions, or offer it based on criteria such as length of service within the company. However, it is important to emphasize that these services can be beneficial to all members of the organization, regardless of their position or hierarchical level. Providing career transition support to a broad range of employees demonstrates a commitment to their well-being and helps ensure a smoother transition for everyone affected by organizational changes.

Types of Career Transition Programs

Career transition services are provided in the form of a program. A career transition program is a set of services and resources designed to help individuals during professional changes, such as layoffs or the end of employment. These programs are generally offered in two types: individual programs and group programs.

Individual Program

The individual career transition program is a personalized approach that takes into account the specific needs of each person. It is a unique process that helps individuals navigate changes according to their personal and professional situation.

 

There are several levels of individual programs, ranging from basic to advanced. Basic programs are shorter and include essential job search resources such as resume writing and the creation of a job search action plan. Advanced programs are longer, allowing for a deeper exploration of the process, covering topics such as career management and psychometric assessments. These programs provide comprehensive support to help individuals effectively transition to new professional opportunities.

Group Program

The group career transition program can be an option for companies looking to downsize and provide support to impacted individuals while minimizing financial impact. These programs offer support in the form of workshops and webinars, covering various topics related to job search and career transition. These workshops can meet the requirements of CRA (Career Readiness Assistance) and are suitable for groups at all levels, although they are more commonly associated with hourly workers.


Group programs can be implemented on-site, off-site, or virtually, providing flexibility to accommodate the needs of the organization and participants. The collaborative environment of a group program allows individuals to share experiences, gain insights from peers, and develop essential skills for navigating their career transitions. This approach not only provides practical tools but also fosters a sense of community and mutual support among participants, which can be particularly valuable during challenging times.

Criteria for Selecting a Career Transition Program

Inclusions of a Career Transition Program

There are many programs available on the market, each with its unique set of inclusions. It is important to carefully review the inclusions of any program you are considering before making a decision. Programs often include personalized one-on-one coaching, resume writing assistance, career exploration tools, a resource library, job search support, and an online career portal. Additionally, webinars and group training sessions provide opportunities to learn from experts and interact with other participants. Mock interviews help prepare for job interviews, while networking support assists in establishing professional connections. 

Duration of a Career Transition Program

The duration of career transition programs can vary depending on the program level and the service provider. It is crucial to consider this duration when selecting a program. Some programs have a predefined length measured in months, while others offer flexible hours that can be used at the candidate's own pace. Before offering this service to an employee, ensure you fully understand the program's duration to guarantee that it aligns with the individual's needs.

Some providers may set a time limit within which the program must be used. Therefore, the participant needs to take advantage of the program before this deadline. Losing a job is like any other significant loss—it requires time to grieve in order to bounce back and build resilience. In general, it is advisable to choose a program that spreads the coaching over several months or provides a bank of hours rather than an intensive "boot camp" style program. This approach allows the laid-off individual to benefit from the program at their own pace.

Selecting a Career Transition Firm

There are a variety of firms and service providers specializing in outplacement and career transition services to choose from. Among the many service providers offering career transition programs, whether small, large, established, or virtual, it’s important to identify the one that best fits your collaboration needs. One of the key distinguishing factors among these providers often lies in the approach and experience of their support team. Therefore, it is essential to clarify several details with them before engaging a firm.

Firm’s Approach

When selecting a service provider, evaluating their approach is crucial. The career transition service provider should ensure that each participant feels supported and cared for.

The career transition team plays a vital role in the success of individuals’ professional transitions. Ensure that the firm has a dedicated team of experienced professionals. These experts should provide ongoing support and personalized guidance throughout the transition process. Make sure the provider offers qualified coaches who act as mentors, offering direction and resources. Also, check the experience and background of the team in career transitions, as well as their commitment to the individual success of each participant. By choosing a dedicated and skilled team, you give your employees the best chances of success in their new careers.

Firm Flexibility

The diversity of professional backgrounds implies a variety of needs during the job search process. Therefore, the career transition service provider must offer flexible programs that are tailored to both the participants and the organizations that provide them.

Some firms offer rigid programs, limiting the use of services. Prioritize programs that offer flexibility in their usage, whether in terms of duration or available hours, to maximize the participant's chances of success.

Firm Experience

When selecting a career transition service provider, their experience, track record, and references are essential factors to consider. Ask questions such as how long the company has been in business, what its profile and size are, and the scope of its services.

Also, engage with your primary contact and conduct thorough research on the company’s website to understand its history and culture. You want to collaborate with a reputable provider, establishing a long-term, trust-based relationship.

International Locations of the Firm

When your organization operates on a national or international scale, it is crucial to choose a service provider that can offer support across multiple locations. During times of transition, layoffs may occur in various locations. A partner with a national or international presence can effectively support you. The provider may have multiple offices or be part of a network of local firms, offering access to a wide range of resources and consistent services across all your locations.

Support for the Organization During Layoffs and Terminations

During periods of layoffs or restructuring, some service providers offer support to the organization and its managers. This support can take various forms to ensure the process is as smooth and positive as possible.

 

Service providers can coordinate all aspects of the process, including planning meetings, managing necessary documentation, and communicating with stakeholders. Another form of support involves offering specific training to managers on how to handle the layoff or restructuring process in a professional and compassionate manner. This training can help managers communicate effectively with affected employees and respond to their questions appropriately.

Some service providers also offer on-site physical presence on the day of the layoff, where trained professionals can be available to provide emotional support to employees, help them understand the process, and guide them through the next steps. This physical presence can help mitigate the stress and anxiety associated with the situation.

Choose a partner that offers these different types of support to ensure that the layoff or restructuring process is as efficient and humane as possible, keeping in mind that there may be costs associated with these services, which can be included in the fees of the various programs.

The Costs of a Career Transition Service

The cost of a career transition program can vary depending on several factors, including the type of services offered, the number of employees participating in the program, and the level of customization required. Be sure to consider the total cost of the program, as well as any additional fees that may be associated.

Service Billing

Billing practices vary from one service provider to another. Generally, organizations that offer career transition programs are billed only for the employees who initiate the service, or according to the terms that have been established.

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