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In the context of Quebec businesses, employee outplacement is a key element during periods of collective layoffs. This service is designed to mitigate the negative effects of layoffs, benefiting both employers and employees. By providing structured and tailored support, companies ensure that laid-off employees are accompanied while complying with legal obligations imposed by Quebec labor standards. This approach demonstrates companies' commitment to responsible human resources management and enhances their image among employees and the market.
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Table of Contents
What is Outplacement?
Outplacement
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Outplacement refers to a set of services and resources made available to laid-off employees to facilitate their transition to new professional opportunities. These services include skills assessments, career coaching, job search workshops, psychological support, and access to professional networks.
Skills Assessment
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A skills assessment helps identify employees' strengths, skills, and interests, guiding them towards careers that align with their aspirations. This thorough evaluation enables employees to effectively reposition themselves in the job market and identify new opportunities that match their skills.
Career Coaching
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Career coaching provides individual sessions with career transition experts to set professional goals and develop job search strategies. This personalized coaching helps employees overcome the challenges of today’s job market and explore new career paths that suit their skills and interests.
Job Search Workshops
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Job search workshops offer practical training on resume writing, interview preparation, and using job search platforms. These workshops equip employees with the necessary skills to approach the job market proactively and confidently, thereby increasing their chances of success.
Psychological Support
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Psychological support helps employees manage the stress and anxiety associated with job loss, while access to professional networks allows them to meet potential recruiters and employers. Emotional support is essential for helping employees maintain a positive outlook and navigate the career transition effectively.
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Benefits of Outplacement
For Employers
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The provision of outplacement services offers numerous advantages. For employers, these services provide the necessary tools to help employees transition smoothly and demonstrate a commitment to their well-being. Additionally, offering outplacement services helps mitigate the negative impacts of collective layoffs, both on the morale of remaining employees and on the risk of litigation. These services facilitate a quicker and less disruptive transition for everyone involved.
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Reduced Litigation Risk: By providing adequate support, employers minimize the risk of legal conflicts with laid-off employees, helping to maintain a positive work environment.
- Organizational Efficiency: Outplacement services help preserve the engagement and productivity of remaining employees, which is essential for ensuring a smooth organizational transition.
For Employees
- Psychological Support: Assistance in managing the emotions and stress related to job loss
- Career Opportunities: Access to training and professional networks that open up new career perspectives.
- Market Adaptation: Enhanced skills and preparation for new market trends, thereby increasing employability.
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When to Provide This Service?
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Employee outplacement services can be offered regardless of the number of employees affected by layoffs. However, when the number of laid-off employees reaches 50 or more, it may be legally required according to existing regulations. Employers must then inform the Minister of Employment and implement these services in accordance with legal requirements.
Appropriate Timing
Outplacement services should be offered as soon as the announcement of collective layoffs is made. Early and transparent communication with employees is essential to prepare them and mitigate emotional shocks. Employers should inform employees about the available outplacement services and resources they will have access to. This preparation helps reduce uncertainty and stress associated with impending layoffs.
The implementation of outplacement services should be immediate to provide rapid support to laid-off employees. This involves organizing information sessions and making the necessary resources available to help employees begin their transition.
Importance of Providing Access Quickly
Quick access to these services is important to mitigate the initial shock of the layoff. Rapid intervention also allows the outplacement process to begin as soon as the individual is ready, ensuring that employees have all the tools and resources at the start of their transition.
Who Should Receive This Service?
Outplacement services should be offered to all employees affected by collective layoffs, regardless of their hierarchical level or seniority. This includes employees from all departments and functions. By offering outplacement services to all affected employees, companies demonstrate their commitment to the well-being of their staff and their willingness to manage collective layoffs responsibly.
Equality of Treatment
By ensuring that all affected employees receive appropriate support, companies can minimize the negative impacts of layoffs and facilitate a smoother transition for their entire workforce. This not only shows a commitment to employees but also demonstrates ethical and responsible management of collective layoff situations.
Services for All Profiles
- Executives and Employees: All benefit from support tailored to their specific needs.
- All Departments: Each department receives the necessary assistance to ensure a smooth transition.
- Diversity of Profiles: The services cater to a variety of profiles, from junior employees to senior executives.
Outplacement: What the Law Says
The legislative framework governing employee outplacement in Quebec is defined by the Labour Standards Act. According to this law, when a collective layoff is planned, several obligations are imposed on employers.
Notice to The Minister
In the case of a collective layoff in Quebec, employers must send a notice to the Minister of Employment and Social Solidarity if 10 or more employees are affected over a period of two consecutive months. This notice must include the number of affected employees, the categories of jobs impacted, the reasons for the layoff, and the anticipated end-of-employment date. This procedure allows authorities to take measures to mitigate the impacts of the collective layoff and coordinate the necessary outplacement programs.
Collective Layoff of 10 Employees or More
A collective layoff is defined as a work cessation affecting, including a layoff for six months or more, at least 10 employees from the same establishment over a period of two consecutive months. When this number is reached, employers are required to inform the Minister of Employment and Social Solidarity. This notification allows the implementation of measures to mitigate the effects of the collective layoff and facilitate the reintegration of employees into the job market.
Collective Layoff of 50 Employees or More
Quebec legislation may require employers to implement outplacement services when the number of laid-off employees exceeds 50. These services may include career counseling, professional training, and job search workshops. The goal is to provide structured support to employees to help them transition to new professional opportunities.
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Implementation of Outplacement Services
Difference Between Employee Outplacement and Career Transition
Unlike individual career transition programs, which focus on personalized support for a single employee, employee outplacement often addresses groups of employees affected by collective layoffs. Individual career transition aims to help an employee identify their skills, explore new opportunities, and prepare for a specific career change. It often includes individual coaching sessions, personalized skills assessments, and job search advice tailored to the unique needs of each person.
Outplacement
Outplacement takes a more collective approach. It is designed to manage the impacts of a collective layoff by offering structured support to multiple employees simultaneously. Outplacement services include group workshops, collective counseling sessions, and access to shared resources such as professional networks and job search tools. The goal is to provide rapid and effective support to a large number of employees, minimizing career interruptions and facilitating a smooth transition to new professional opportunities.
Career Transition
Career transition is a more individualized process that focuses on assisting employees in developing their personal careers. It may include a detailed evaluation of skills, professional goals, and individual interests, with personalized support for each employee throughout their transition.
In summary, while both approaches aim to support employees during periods of transition, individual career transition is tailored to the specific needs of one person, while employee outplacement is structured to meet the collective needs of a group of employees affected by collective layoffs.
For a more detailed overview of the differences between employee outplacement and career transition, see our article Outplacement vs Career Transition.
Types of Outplacement Services at Leduc RH
We offer several outplacement service packages to meet the diverse needs of employees affected by layoffs. Each package is designed to provide support tailored to the specific circumstances of each situation.
Individual Package
- Personalized Approach : Each employee receives customized support, considering their skills, aspirations, and specific needs.
- Adapted Pace : Sessions are adjusted according to each individual’s pace, allowing for complete flexibility.
- Comprehensive Toolkit : Employees have access to a variety of tools and resources, including resume writing advice, interview preparation, and skill development.
Usage: This package is recommended for employees with specific needs or requiring particular attention, such as senior executives or those needing intensive psychological support.
Group Package
- Structured Content : Workshops are designed to provide key skills and practical knowledge, thus facilitating the professional transition.
- Comprehensive Toolkit : Resources and tools are shared for collective use, enabling collaborative learning.
- Small Groups : Small groups promote exchanges and interaction, offering mutual support among participants.
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Usage: This package is particularly suitable for companies wishing to offer collective support to a large number of employees affected by layoffs. It is ideal for employees at similar levels or within similar departments.
Hybrid Package
- Flexible Approach : Employees benefit from a combination of individual sessions and group workshops, offering maximum flexibility and adaptation.
- Structured Content : Resources and training are provided for comprehensive learning, covering both individual and collective needs.
- Adapted Support : Support is personalized in addition to collective learning, ensuring that each employee receives the necessary attention to succeed in their transition.
Usage: This package is recommended for companies seeking to maximize the effectiveness of their outplacement programs. It is suitable for situations where employees would benefit from both specific individual support and the positive dynamics of group workshops.
Outplacement Services
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Selecting an Outplacement Service Provider
Choosing an employee outplacement service provider is an important decision for any company facing collective layoffs. There is a variety of providers offering outplacement services, whether they are small, large, established, or virtual. It is crucial to select the one that best meets the specific needs of your organization and employees. Several criteria must be considered when evaluating potential providers.
Provider's Approach
When choosing an outplacement service provider, the approach adopted by the provider is a key criterion. The provider must ensure that each participant feels personally and appropriately supported according to their specific needs. An individual-centered approach guarantees that laid-off employees receive the support they need to successfully transition to new careers.
The outplacement team plays a crucial role in the success of employee transitions. Ensure that the provider has a dedicated team of experienced professionals who can provide continuous support and personalized advice throughout the outplacement process. Qualified coaches should act as career management professionals, offering guidance and resources tailored to each individual. It is also important to verify the team’s experience and background in the field of outplacement, as well as their commitment to the individual success of each participant. By opting for a competent and committed team, you offer your employees the best chances of success in their transition.
Provider’s Flexibility
The diversity of career paths and employee needs requires flexibility in the outplacement programs offered. The outplacement service provider must offer flexible programs tailored to the specific needs of participants and organizations.
Some providers offer rigid programs, thus limiting the use of services. Prioritize those who offer flexibility in terms of duration and available hours, allowing participants to maximize their chances of success. Flexibility in approach also allows services to be adapted to the unique circumstances of each collective layoff, ensuring optimal support for all affected employees.
Provider's Experience
The experience, track record, and references of the outplacement service provider are key elements to consider when making your choice. Inquire about the company’s length of activity, profile, and size, as well as the scope of its services.
It is also useful to ask questions about the types of clients they have served and the results achieved. Look for testimonials and case studies to assess their effectiveness and reliability. Conduct thorough research on the provider’s website to understand their history, culture, and values. Partnering with an experienced and well-established provider allows you to benefit from reliable and high-quality service, establishing a long-term trust relationship.
Costs of Outplacement Services
The costs associated with employee outplacement services vary depending on several factors, such as the size of the company, the number of affected employees, and the type of services offered. Fees can fluctuate based on the chosen package, whether individual, group, or hybrid.
Factors Influencing Costs
The costs of employee outplacement services are influenced by several key elements:
- 1. Number of Affected Employees: The higher the number of affected employees, the higher the total costs of the services may be. However, per-employee costs can be reduced through economies of scale in group programs.
- 2. Type of Service Offered: Individual services, such as personalized coaching and in-depth skills assessments, tend to be more expensive than group services. Group workshops can offer a more economical solution while ensuring quality support.
- 3. Program Duration: The duration of the outplacement program also influences the cost. Longer programs, offering continuous support, tend to be more expensive than short-term programs.
- 4. Provider’s Expertise and Reputation: The choice of service provider can also affect the cost. Providers with an established reputation and specialized expertise may charge higher fees due to the high level of personalization of their service and the tools and resources they offer.
The costs of employee outplacement services represent a strategic investment for companies wishing to manage collective layoffs effectively. By choosing the right package and working with a reputable provider, companies can offer their employees the support they need. The long-term benefits of these investments often outweigh the initial costs by strengthening trust and engagement within the organization.
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